Policies
Privacy Policy
What information we collect, why we collect it, and the choices you have.
Last updated: April 1, 2026
MyPeptidePlace respects the privacy of our customers and site visitors. This policy describes the information we collect, how we use it, and the rights you have over your data.
Information we collect
- Account information you provide: name, email, password hash, optional phone number
- Order information: shipping and billing addresses, items purchased, payment method type (we do not store full card numbers)
- Communication records: messages you send to support and our replies
- Device and usage data: IP address, browser type, pages viewed, timestamps
How we use information
- To fulfill orders, process payments, and provide customer support
- To send transactional notifications (order confirmations, shipping updates, COA delivery)
- To improve site functionality, security, and product offerings
- To send marketing emails only with your explicit opt-in; you can unsubscribe at any time
- To comply with legal obligations and prevent fraud
Sharing with third parties
We share information only with service providers necessary to operate our business: payment processors, shipping carriers, email infrastructure, and cloud hosting. These providers are bound by contract to use information only for the services they provide.
We do not sell, rent, or trade personal information to third parties for their marketing purposes.
Cookies and analytics
We use first-party cookies to keep you signed in, remember cart contents, and measure site performance. You can disable cookies in your browser, though some features may stop working.
Data retention
Account data is retained for as long as your account is active. Order records are retained for the period required by applicable tax and record-keeping laws (typically 7 years). You can request deletion of your account at any time.
Your rights
- Access — request a copy of the personal information we hold about you
- Correction — request that we update inaccurate information
- Deletion — request that we delete your personal information, subject to legal retention requirements
- Marketing opt-out — unsubscribe from marketing emails at any time
Security
We use industry-standard encryption in transit (TLS) and at rest. Passwords are stored as salted hashes. Despite reasonable safeguards, no system is fully secure; please use a unique, strong password for your account.
Children
MyPeptidePlace is intended for use by adults conducting laboratory research. We do not knowingly collect information from anyone under 18.